Frequently Asked Questions


Please be sure to always check this FAQ page before sending your enquiry, as more often than not your answer will be on this page.

 

 General Questions     

1. Can I email Sara Rooney with questions about my symptoms or 
    health problems or about her book?

2. I’m not sure if this program will be right for me?
3. What does ‘Are Your Hormones Driving You Mad?” offer readers?
4. Will I be able to source the supplements and medicines you
    recommend in my country?

5. Does ‘Are Your Hormones Driving You Mad?” come in a
   ‘hardcopy’ book or is it only available as an eBook?

6. What is an eBook?
7. I am pregnant. Can I still follow the advice in this program?

8. I emailed your office but haven’t had a reply yet.
9. Will I receive any natural medicines with the eBook?

 

Payment Questions
10. Who is ClickBank and are they safe?
11. Do you accept bank checks or money orders?
12. Do you keep my credit card on file?
13. My country does not show in the payment field?
14. My currency does not show in the payment field?

15. Guarantee – Do you offer any guarantee?

16. How do I know you are who you say you are?

 

Answers

 

1. Can I email Sara Rooney with questions about my symptoms or health problems or about her book?

We are sorry but Sara cannot respond to your emails. Due to her busy consulting schedule, it is impossible for her to respond to individual emails outside of pre-scheduled online consultations. However, if you wish to make an appointment for an online consultation or clinic consultation with Sara, please email our centre at: info@HormoneHelpSite.com and request a consultation. You will be charged accordingly as per a normal consultation.

All other enquiries will be handled by one of our helpful support team. No matter what your question is, our support team will respond to your email as soon as possible. We may get back to you in as soon as 24 hours or, it may take us up to 5 working days, depending on our schedule.


Please read all of the answers on this page first though before emailing us as it is very likely that you will find the answer you are looking for here.  

 

2. I’m not sure if I will be able to follow the treatment programs described in the book though as I am already taking medications; have a special problem; or there is some other reason I am unsure - Can’t I ask Sara first, before I purchase her book?

No. Without Sara taking a comprehensive case history (as she would during a scheduled consultation), she cannot possibly provide treatment advice about your health problems or current treatment. It would be unethical and illegal for her to comment or respond to your questions, without having all of your details in front of her and spending a lot of time reviewing your whole case. This takes time and therefore can only be achieved through a pre-organized consultation, which allows her the necessary time to take your case history and review your current treatment program and/or current health status. Not only that, the eating program offered in her book, along with the large amount of healthy lifestyle advice would be suitable for almost everyone – regardless of what their unique problem was!

 

3. What does Are Your Hormones Driving You Mad?” offer readers?
This eBook is a complete treatment program on resolving hormone problems such as Menopause, PMS, thyroid disorders, weight gain, depression, anxiety menstrual irregularities and a vast number of other problems that are due to hormonal imbalances. It will show you every step of the way the dos and don’ts of treating and managing hormone problems – all from the comfort of your own home. The comprehensive treatment programs will detail the major natural remedies that help reverse hormonal problems including herbal medicines, nutrient supplements, dietary advice, and lifestyle advice. The information is scientifically proven, evidence-based, cutting-edge naturopathic advice. It is essentially all the information that you would receive if you were to see Sara Rooney as a practitioner over a period of many months, and therefore the same treatment strategies are included, but at a fraction of the cost.                                                                                        

Not only that, but your purchase goes towards our ongoing support of the life-saving work carried out by the Australian Orangutan Project (AOP).  We sponsor these beautiful gentle creatures to help save them from extinction through monthly donations to the Australian Orangutan Project (AOP): www.orangutan.org.au

You can email AOP to verify our support at: help@orangutan.org.au

 

4. How will I be able to source the supplements and medicines you recommend in my country?
The recommended herbal and nutrient supplements and dietary recommendations can either be found in your local health food store or supermarket. However, if you wish to order superior, high-grade, herbal and nutrient supplements that are only available through qualified practitioners, you will be able to access these after an online assessment with Sara Rooney or after a clinic consultation at our centre. Nonetheless, as already mentioned, you should be able to find the remedies described in the book at your local health food store, if you would prefer.


For purchasers of ‘Are Your Hormones Driving You Mad?’ we have  included a special discount offer for your first online assessment, if you choose to consult Sara for personal health advice.


We are also offering a special discount on our Platinum Wellbeing Program for those that prefer ongoing support. If you do not wish to purchase Are Your Hormones Driving You Mad’?and, therefore, do not wish to receive the discount vouchers available for online assessments, but you still require professional advice for your health, you can email our office to organize an online consultation* at: info@HormoneHelpSite.com  or visit: www.EarthMedicine.com
* Fees apply.

 

5. Does ‘Are Your Hormones Driving You Mad?” come in a ‘hardcopy’ book or is it only available as an eBook?

At the moment the book is only available as an instant downloadable eBook from this website. This allows us to keep the costs down and therefore pass on the savings and bonuses to you. Plus we save some trees in the mean time!

 

6. What is an eBook?

An eBook is an instantly downloadable book which can be saved then viewed on your computer screen, ipad, or printed as a hardcopy. The computer program used to view this eBook is called Adobe Reader. Adobe Reader is the most widely used document viewer in the world and therefore comes standard on virtually every computer in the world.
If necessary, you can always download a FREE copy of Acrobat Reader by going to www.adobe.com/products/acrobat/readstep2.html and following the prompts.

Once you have made your purchase, you will be directed to the download page for instant access to the eBook. This is because this book is an eBook, and therefore can be downloaded electronically – no postal service is required.

 

7. I am pregnant. Can I still follow the advice in this program?

No. The treatment advice given in this book is not suitable for pregnant women or if you are lactating. However, you may still find the information useful in terms of identifying the underlying causes of your hormonal problems and therefore, it may assist you to improve your health but none of the recommended treatments should be taken during pregnancy or lactation. Always consult your doctor for advice. 

 

8. I emailed your office but haven’t had a reply yet.

Our centre always aims to respond to email enquiries and email bookings asap. However, please understand that we receive a vast number of emails every day and there are only so many hours in each day. Your email is important to us so we will aim to answer your enquiry as soon as we are able to.

 

9. Will I receive any natural medicines with the eBook?

No. What you will receive is a step-by-step program to reverse your hormonal imbalances which will help you achieve optimum health, high vitality and longevity! You will receive a complete program, that will walk you through every one of the necessary stages to health (just as if Sara Rooney was right there with you!). In her program, she gives you treatment strategies listing all of the natural remedies that have been proven to work time and time again, plus plenty of other information to help you achieve fabulous health, a normal weight and happier, more balanced moods.

 
Payment Details

 

10. Who is ClickBank and are they safe?

ClickBank is the internet's largest retailer of digital products, such as eBooks and downloadable software. Clickbank uses sophisticated international fraud control to screen all purchases. All orders are sent directly to the banking network for immediate authorization, bypassing us, through their secure server (meaning we never see or store any of your credit card or bank account numbers) for maximum card security.
Clickbank also provides a 60 day money back guarantee on anything you buy through them. This means in the unlikely event you are not completely happy with your purchase, Clickbank will honour our money back guarantee and fully refund your money.


11. Do you accept bank checks or money orders?
(Please note that all sales are final for bank check or money orders; the money back guarantee will not be offered for this type of payment.)

Yes. You can mail a bank check or international postal money order made out to “Sara Rooney.” Please email us first for the local exchange rate for converting $47USD to Australian Dollars before sending a bank check or money order (bank checks or money orders in $USD will be returned to the sender).
Email: info@HormoneHelpSite.com

Please post the bank check or international postal money order to:
Sara Rooney
P.O.Box 543
Strathalbyn, SA
Australia

When sending either a bank check or international postal money order, please write your name, address and valid email address.
Once we have received payment we will email you a copy of the eBook straight away.

 

12. Do you keep my credit card on file?

No. Payments are handled by Clickbank. We never see or store your credit card details. Clickbank is a trusted online retailer specializing in the delivery of eBooks.


13. My country does not show in the payment field?

If your country does not show in the payment field, you may purchase
‘Are Your Hormones Driving You Mad?’ eBook, by sending a check or international postal money order. (Please refer to question 11).

 

14. My currency does not show in the payment field?

That is OK, your credit card will automatically convert the selected currency (e.g. US Dollars) into your countries currency (e.g. Indian Rupees). For example: Go to "Choose currency:" on the payment page, select "(USD) US Dollar" and your credit card will automatically convert the payment into Indian Rupees.

 

15. Guarantee – do you offer a guarantee?

Your purchase is backed by our 60 Day, 100% Satisfaction Guarantee.  If you are not feeling better and you don’t notice your energy has increased,
your moods are more balanced and your health is starting to improve,
send us an email and we will immediately refund your money.
Email:  info@HormoneHelpSite.com

 

16. How do I know you are who you say you are?

Sara Rooney is a well-qualified Naturopathic Physician and Research Scientist and has been internationally recognized for her academic achievements through the Golden Key International Honour Society and she is also an accredited practitioner member of the Australian Traditional Medicine Society (ATMS). Sara has operated a successful wellbeing clinic in Strathalbyn, SA (Australia) since 1993: www.EarthMedicine.com and continues to consult from this centre as well as online with clients all around the world. She is a well-recognized writer on naturopathic health and wellbeing and has also held the position of senior lecturer in Naturopathic Medicine, herbal medicine and other health-related subjects. Please refer to the ‘About Us’ page for more information.